Frequently Asked Questions
Everything you need to know about shopping with Apex Apparel.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
How do I process a return or exchange?
You can return or exchange any unworn items with original tags within 30 days of purchase. Simply visit our Returns Portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
How should I care for my Apex Apparel garments?
To maintain the quality of our fabrics, we recommend machine washing in cold water and hanging to dry. Specific care instructions are located on the inner label of every garment.
Are your materials sustainably sourced?
Yes, Apex Apparel is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we audit all our factories for fair labor practices.